View Current Agent Versions and Package Generation Status

If you have System Health indicators enabled, you are notified when your agent or rule installer versions are out of date. With or without System Health indicators enabled, you can view the current versions of agent and rule installers in the Carbon Black App Control console.

Tip: You can compare them to the latest versions on the Downloads on Broadcom Tech Docs.

You can access all Carbon Black App Control software by logging onto the Broadcom customer portal, navigating to the Downloads section, and searching for the software you need.

  1. On the console menu, click Rules > Policies. The Policies page displays.
  2. On the Policies page, click the following link: Click here to view available Carbon Black App Control Agent / Rules versions. The Installer Versions page displays.

    The Installer Versions page

  3. Review the version numbers and any status messages for the rules and agent installers.

    The Installer Version page shows two key pieces of information for the Windows Agent installer, macOS Agent installer, Linux Agent installer, and Rules installer that are currently on the server:

    • Version Installed – This is either a version number for the installer in each category, or None if there is no installer for that item.
    • Package Generation Status – Indicates whether installation packages (that is, the installers that are used on endpoints) are being generated. Even if there is an agent installer for a platform (for example, Linux) available on the server, generation of the installer that will be used on the endpoint might be disabled for that platform. Possible status messages are:
      • Enabled – Indicates that a Rules file is available and agent package generation is enabled for the agent on this platform.
      • Disabled – This indicates that agent package generation is disabled. If a version number displays in the Version Installed column, generation is disabled by a setting on a hidden page in the console. If Version Installed shows None, generation is disabled because the agent package for that platform was never installed.
      • Disabled due to missing default rules – Indicates that an installer version is uploaded for the agent on this platform, but installers for endpoints cannot be generated because no Rules file is uploaded to the server.
      • N/A – This appears for the Rules file because package generation is unnecessary for rules.
  4. When you have finished reviewing the versions, click the Go back to the policies page link or use the console menu to navigate elsewhere.